Privacy Policy

At Coolilumi, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [https://www.coolilumi.com], engage with our services, or make a purchase.

1. Information We Collect

a. Personal Information

When you visit our website or make a purchase, we may collect:

Your name
Email address
Phone number
Billing and shipping address
Payment details (handled securely through third-party payment processors)

b. Non-Personal Information

We also collect data automatically, including:

IP address
Browser type
Device type
Pages visited and time spent
Referring URLs

c. Cookies & Tracking Technologies

We use cookies and similar tools to:

Improve website performance
Provide a personalized user experience
Analyze traffic and trends
Deliver targeted ads

You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

Process and ship orders
Provide customer support
Communicate with you about your orders and promotions
Analyze website usage to improve performance
Ensure website security and prevent fraud
Comply with legal requirements

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

Service providers (e.g., shipping companies, payment processors)
Marketing platforms (e.g., Google Ads, Meta Ads)
Legal authorities, when required by law

All third parties are contractually obligated to protect your data.

4. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal data
Correct or delete your data
Withdraw consent or object to processing
Opt out of marketing communications

To exercise your rights, contact us at [services@coolilumi.com].

5. Data Security

We use secure servers, SSL encryption, and other measures to protect your personal data. While we take all reasonable precautions, no method of transmission or storage is 100% secure.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before interacting with them.

7. Children's Privacy

Coolilumi does not knowingly collect or solicit data from anyone under the age of 13. If we become aware of such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, operational, or service changes. We encourage you to review this page regularly. Changes take effect immediately upon posting.